Knowledge base

• FAQs

  Contact Us

  • Contact Us

  Returns & Exchange

  • Do You Accept Exchanges?
  • I received wrong item(s)/some of my item(s) is missing.
  • I received my order and it’s defective.

  General

  • What is the difference between porcelain, stoneware, and earthenware?
  • How can I incorporate ceramic dinnerware into my home décor?
  • How do I choose the right ceramic dinnerware set for my needs?
  • How do I prevent ceramic dinnerware from chipping or cracking?
  • Will you restock items that are sold out?
  • How will the products be packaged?

  See all 19 articles

  Delivery Matters

  • Can I change my Delivery Address?
  • How long do I have to wait before my order gets processed?
  • How do I know when my items are coming?
  • Do you deliver to all parts of Singapore?
  • Can I self collect?
  • How to track my order?

  See all 10 articles

  Payment Matters

  • Can I pay by installments?
  • Why was my payment declined?
  • What are my payment options?

  Privacy Matters

  • Will my personal details be released or sold to third parties?

  Store Locations

  • Do you guys have a retail shop?

• Videos

  Packing Process

  • Packing With Care